牛大妈在社招职位搜索骑手表现管控专家 Rider Performance Man 有 2 条结果

招聘城市：科威特城
…ensure all riders meet local labor regulations and platform safety standards.
4. Compile and analyze supervision data alongside patroller, customer and rider feedback; produce weekly, monthly and quarterly supervision reports to drive cross-departmental improvements and targeted enhancement projects.
5. Work closely with the service experience team, 3PL management team, and training team to collaboratively promote process optimization, training coverage, and service experience upgrades for problem scenarios discovered on the ground. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance with best practices.
任职要求：
1. 3年以上外卖或即时配送行业现场督导、运营管理经验，有当地市场经验
2. 熟悉本地劳动法，具备合规管理或执行经验
3. 熟悉骑手全流程运营、服务SOP及当地合规与安全法规
4. 有骑手管理策略经验者优先，了解骑手日常工作及常见违规场景
5…

招聘城市：利雅得
…率，增强骑手服务积极性与稳定性。
4、优化骑手判责与申诉全链路流程，通过产品能力建设和智能识别模型等手段，提升责任判定的准确性与公平性，确保管控机制公开、透明、合理。
5、跨部门协同合作：保持与产品、运营、客服等协同团队的良好沟通，从全局视角出发，不断提升整体履约服务水平。
1.Responsible for delivery experience metrics: Monitor and identify negative experience issues during the fulfillment process, such as order delays and cancellations. Build analytical and diagnostic capabilities for experience-related issues to identify key pain points and drive resolutions.
2.Establish rider assessment and management systems: This includes, but is not limited to, tiered rider operations and disciplinary measures. Develop differentiated evaluation schemes tailored to various types of delivery capacity to ensure service quality in rider fulfillment.
3.Enhance rider performance…