美团(meituan) CS Manager of Business Process Innovation
全职 北京，上海，圣保罗，利雅得
招聘城市：北京，上海，圣保罗，利雅得
…easy to operate, and optimizing the process to improve customer service resolution.
5. Analyze service data and customer voices, continuously discover user pain points, and feedback to business improvement to reduce the occurrence of problems.
任职要求：
1. Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
2. Experienced in service process design, and have insignt in full service journey customer experience management
3. Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
4. have a sense of service, able to think customer-centered.
5. Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
6. Have experience in the Middle East market, Arabic and English can be used as working languages.
岗位亮点：
1. Manage complex business operations, leading a large…
…easy to operate, and optimizing the process to improve customer service resolution.
5. Analyze service data and customer voices, continuously discover user pain points, and feedback to business improvement to reduce the occurrence of problems.
任职要求：
1. Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
2. Experienced in service process design, and have insignt in full service journey customer experience management
3. Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
4. have a sense of service, able to think customer-centered.
5. Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
6. Have experience in the Middle East market, Arabic and English can be used as working languages.
岗位亮点：
1. Manage complex business operations, leading a large…