招聘城市:圣保罗
…现已覆盖20余城。今年我们继续提速,在短短40天内接连开拓卡塔尔、科威特和阿联酋,并于近期登陆巴西,以桑托斯和圣维森特为试点,迈向更多目的地。
岗位职责:
Job Responsibilities
1.Review documents and information provided by merchants to ensure everything is accurate before the store goes live.
2.Upload and verify merchant account details, making sure all information is complete, correct, and processed efficiently.
3.Check merchant qualifications according to company rules.
4.Review other applications submitted by business colleagues or merchants.
5.Help organize and manage store photo-taking services.
6.Organize and manage merchant-related files and materials.
7.Complete other review and support tasks assigned by your leader.
任职要求:
Job Requirements
1.Responsible and reliable, willing to work hard to achieve team goals.
2.Eager to learn, open to new things, and…
招聘城市:圣保罗
…support merchant onboarding and resolve related issues.
任职要求:
Job Requirements
1. Responsible and reliable, willing to work hard to achieve team goals.
2. Eager to learn, open to new things, and able to adapt to changes.
3. Good communication skills, a team player, and willing to grow together with others.
4. Native Portuguese speaker, fluent in both spoken and written Portuguese.
5. Able to use English for daily communication and for preparing store-related documents.
6. Proficient in using computers and common office software.
7. Experience in operations or sales support is a plus (training will be provided).
8. Willing and able to work according to a shift schedule (5x2), including night shifts and weekends.
9. Able to work efficiently under pressure, especially during peak periods, and handle handovers and transitions between teams smoothly.
10. Strong sense of responsibility and attention to detail in managing shift tasks and onboarding…
招聘城市:圣保罗
…than individual consulting.
Execute platform-wide improvement strategies across assigned segments.
5️⃣ Operational Support Coordination
Address operational merchant inquiries related to:
Payments
Orders
Fees
Platform processes
Route complex or cross-functional issues to the appropriate internal teams.
Ensure follow-up until resolution when required.
6️⃣ Data Monitoring & Performance Tracking
Track and analyze KPIs daily, including:
Order volume
Merchant availability rate
Cancellation rate
Online time compliance
Promotion participation
Activation rate
Translate performance data into actionable merchant engagement.
任职要求:
Associate degree or above.
2–4+ years of experience in merchant operations, marketplace operations, or internet platform services.
Experience managing large portfolios with KPI-driven targets.
Strong communication skills, capable of guiding merchants to complete required actions efficiently.
Results-oriented with strong ownership mindset.
Proficient in:
Dashboard interpretation
Basic performance metrics analysis
English is a plus.
岗位亮点:
The LongTail Analyst is responsible for managing a large-scale merchant portfolio post-onboarding…
招聘城市:圣保罗
…on business needs and team growth. Organize onboarding and ongoing training programs to continuously strengthen team expertise and service standards.
2.Quality Control Strategy & Implementation: Lead the establishment of quality standards and comprehensive quality assurance systems for the team (including sample checks, full checks, and process reviews). Conduct regular quality audits and assessments, drive issue rectification, and set up preventive and improvement measures targeting common errors.
3.Process Monitoring & Closed-Loop Management: Monitor key business processes such as merchant data upload, verification, and onboarding in real time. Use systematic indicators, sampling inspections, and automated tools to ensure rigorous quality monitoring. Analyze anomalies and issues with a data-driven approach, execute corrective actions, and follow up to guarantee the accuracy and integrity of team outputs.
4.Data Analysis & Continuous Optimization: Evaluate operational data as well as training and quality control feedback on a regular basis. Propose and implement improvements to enhance…
招聘城市:迪拜
…strategies, possesses a relentless merchant-centric focus, and thrives in fostering cross-functional collaboration to accelerate business growth.
What You'll Do
Strategic Leadership & Portfolio Growth: Architect and execute comprehensive strategies to scale our overall merchant account portfolio, leading a hybrid, cross-functional strategy and operations team.
Data-Driven Decision Making: Partner closely with Business Analysis to monitor key business goals and metrics, translating complex data insights into clear, high-impact actions and strategic pivots.
Integrated Growth Marketing: Own end-to-end collaboration with User Growth and Marketing teams. Align on major campaigns and resource allocation, and co-create data-backed merchant acquisition and growth strategies that deliver commercial impact.
Operational Excellence & Product Synergy: Drive optimization of core commercial processes and enhance operational efficiency. Collaborate with Product teams to influence roadmap priorities that build merchant-centric capabilities and streamline the onboarding journey.
Analytics, Enablement & Execution: Oversee sales data analysis, reporting…
招聘城市:圣保罗
…responsible for uploading and verifying all merchant information, ensuring data efficiency, completeness, and accuracy. This requires balancing limited resources and delivering high-quality team results on time.
Mechanism and Process Development: Establish comprehensive internal and external collaboration workflows and oversight mechanisms, continuously optimizing processes to ensure the team accurately and efficiently serves business needs.
Core Metric Monitoring: Monitor and report key onboarding metrics, proactively identify and resolve issues to ensure a smooth onboarding experience for merchants.
Team Collaboration: Work closely with sales, compliance, and product teams to streamline the onboarding process and meet merchant needs.
Team Development and Capacity Building: Develop training materials and conduct onboarding training for new employees and merchants as needed.
任职要求:
3+ years of team management experience
Highly responsible and unwaveringly committed to achieving goals and results.
Understand team goal management and data analysis, and be proficient in data analysis tools.
Effective in resource management…
招聘城市:圣保罗
…key business processes, ensuring efficiency, standardization, and controllability, while aligning with company and business strategies.
2.End-to-End Operations Management: Design and manage the entire process and its modules, from merchant information collection, review, onboarding to ongoing operational support, ensuring smooth business transitions.
3.Multi-perspective Process Improvement: Continuously optimize workflows and execution standards based on the needs of merchants, frontline operations, BD sales, and other stakeholders, driving implementation and iterative upgrades.
4.Data and Customer Insights: Identify process pain points and risks through customer feedback and data analysis, and collaborate with cross-functional teams to address issues at the source.
5.Strategy-driven Improvement: Proactively identify process bottlenecks according to business development stages and objectives, formulate actionable optimization strategies, and drive project implementation.
6.Standardization and Knowledge Accumulation: Establish and maintain process operation standards, create user-friendly operational guidelines and qualification criteria for frontline teams, ensuring efficient execution…
招聘城市:香港特别行政区
…to align Keeta’s ecosystem with their brand DNA.
3. End-to-End Lifecycle Management: Lead the entire process from initial pitch and complex contract negotiation to seamless onboarding. Ensure every milestone is met with precision and operational excellence.
4. Performance & Operational Excellence: Monitor portfolio operations (service quality, availability, profitability) and provide ongoing strategic consultation. Lead the team to consistently meet or exceed quarterly Key Performance Indicators (KPIs).
5. Data-Driven Strategy: Conduct in-depth business analysis and market mapping. Use data to identify pain points for premium partners and craft ROI-focused delivery solutions that drive brand scale and user stickiness.
6. Cross-Functional Synergy: Partner with Marketing, Logistics, and Product teams to manage promotions, campaign planning, and service iterations. Act as a critical bridge to ensure a 5-star delivery experience for high-end merchants.
任职要求:
1. Experience: Minimum 6-8 years of experience in Strategic BD…