招聘城市：麦纳麦
…smooth rider operations, and support keeta's positive brand building. 6. Manage the local field inspection team, develop and execute inspection plans to ensure rider service, equipment usage, and delivery processes comply with company standards; regularly consolidate inspection results and ensure issue closure to improve overall service quality.
任职要求：
1.本科及以上学历，具备服务流程本地化落地能力，有骑手管理/申诉系统本地实施经验优先。Bachelor’s degree or above; experience in localizing service processes, with hands-on implementation in rider management or appeal systems preferred.
2.高度数据敏感，能够使用NPS、CPO、异常损失率等本地指标追踪并解决问题。Strong data sensitivity; able to use local NPS, CPO, and exception loss rate indicators to trace and solve problems.
3.有复杂问题的本地化解决经验，能够在复杂场景中识别并解决核心问题。Proven experience…
招聘城市：科威特城
…现场协调与执行力，能快速响应并解决一线运营问题。英语流利，具备阿拉伯语和印地语沟通能力者优先
1. Minimum of 3 years' patroller management or rider operations management experience in food-delivery or instant-delivery industries, nice to have local experience.
2. Familiarity with local labor laws and experience working with or managing compliance efforts.
3. Familiar with the entire process of rider operation, service SOP, and local compliance and safety regulations.
4. Prior experience in rider management strategy is strongly preferred, and understanding the daily work and common violation scenarios of riders.
5. Excellent data analysis and project management skills, capable of independently completing sampling data analysis and visualization, and producing reports.
6. Excellent cross-departmental communication, on-site coordination, and execution skills, able to quickly respond and solve frontline operational problems. Fluent in English, with communication skills in Arabic…
招聘城市：圣保罗
…and implementation of initiatives that enhance the rider experience, from onboarding through daily operations. Conduct research and gather rider feedback to identify opportunities for improvement. Collaborate with product, logistics, and service teams to propose data-driven enhancements. Contribute to the development of internal reports and dashboards that monitor the performance and impact of operational strategies.
任职要求：
Strong analytical and problem-solving skills, with good communication abilities in English, both spoken and written. Self-driven, adaptable, and eager to learn in a fast-paced, multicultural environment. Particularly interested in delivery logistics and marketplace operations.
岗位亮点：
Opportunity to be part of a fast-growing global delivery company and collaborate closely with an international team. Gain hands-on experience tackling real operational challenges and contributing to strategic projects. Work in a dynamic environment that values innovation, ownership, and collaboration. Strong potential for career growth within rider operations and related business areas.
招聘城市：圣保罗
…3. Monitor system performance to evaluate if surge logic is correctly balancing cost, availability, and service quality.4. Identify edge cases and problem patterns across markets (e.g. rainy days, local festivals) and work on systematic response models.5. Benchmark industry practices and propose improvements to current surge framework.6. Liaise with regional and city leads to gather operational feedback and translate that into product requirements.7. Document SOPs and build dashboards/tools that track surge effectiveness and fleet responsiveness over time.
任职要求：
1. Proven track record of designing or optimizing operational frameworks—not just running them.2. Strong analytical and systems thinking skills; and comfort with data dashboards, basic product flows.3. Can synthesize on-ground feedback into scalable SOPs and product recommendations.
岗位亮点：
Influence system-level decisions that shape real-time experience across cities.Operate at the intersection of product, data, and operations with high visibility.
招聘城市：香港特别行政区
…enhance operational efficiency and ensure operational accuracy.
Operational Support: Provide timely support and technical expertise to local teams, ensuring smooth field operations.
Data Analysis: Monitor service metrics, identify anomalies, and propose causes along with solutions. Derive insights from existing data analytics solutions and query data via SQL. Utilize analytics and data tools to guide strategic decisions and optimize rider compliance mechanisms.
Collaborate Across Teams: Work closely with cross-functional teams, such as the Product team, to identify risks and issues, and address them at the root by launching various products and features.
Risk & Sentiment Management: Monitor fleet sentiment and identify emerging risks stemming from compliance issues; design preemptive mitigation frameworks to safeguard platform reputation and operational continuity.
任职要求：
Requirements
Educational Background: Bachelor's degree from a recognized institution in BA, Statistics, Logistics, or a related field.
Relevant Experience: Minimum of 4 years' experience working in operations or courier/rider…
招聘城市：多哈，麦纳麦
…任职要求：
1. Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
2. Experienced in service process design, and have insignt in full service journey customer experience management
3. Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
4. have a sense of service, able to think customer-centered.
5. Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
6. Have experience in the Middle East market, Arabic and English can be used as working languages.
岗位亮点：
1. Manage complex business operations, leading a large multi-regional agent workforce across multiple locations in the Middle East.
2. Rich opportunities for business collaboration, focus on experience, and deeply participate in the formulation and optimization of business strategies.
3. A good organizational…
招聘城市：迪拜，阿布扎比
…closely with Marketing, Fulfillment, and Data teams to execute operational strategies Coordinate between 3PL partners and in-house fleets to adapt to real-time demand shocks
任职要求：
✅ 任职资格 / Requirements
本科及以上学历，数据、运营、物流或供应链管理等相关专业优先
至少1年排班、调度、供需管理等相关经验，有骑手平台或物流经验者优先
熟练使用 表格、SQL 等工具，具备较强的数据分析与问题解决能力
良好的沟通协作能力，具备多任务处理与跨部门协同推进能力
对细节敏感，能在压力环境下快速做出判断与调整
Bachelor’s degree or above, preferably in Operations, Logistics, Data, or Supply Chain-related fields
1+ years of experience in scheduling, dispatch, or supply-demand operations; experience in rider platforms or logistics is a plus
Proficiency in SQL, and data analysis tools; strong…
招聘城市：香港特别行政区
…delivery operations support team, translating logistics strategies into structured action plans and milestones. Responsible for setting clear priorities and resource allocation, establishing and monitoring Key Performance Indicators (KPIs), guiding the team in structured problem-solving and decision-making, and ensuring the team consistently achieves its goals.
2. Compliance Governance and Service Quality Control
Fully responsible for end-to-end behavior management and compliance system construction for delivery personnel, including handling violations, grievance management, and quality standard setting. Proactively identify operational risks, monitor delivery service performance, and ensure high compliance and high-quality service delivery from the delivery team.
3. Delivery Personnel Empowerment and Experience Management
Design and implement a full lifecycle management plan for delivery personnel, covering training systems, communication mechanisms, equipment configuration, and engagement enhancement projects. Dedicated to optimizing the delivery personnel's work experience and improving delivery personnel satisfaction, thereby indirectly improving end-user satisfaction.
4. Operational Process…
招聘城市：北京，上海，圣保罗，利雅得
…任职要求：
1. Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
2. Experienced in service process design, and have insignt in full service journey customer experience management
3. Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
4. have a sense of service, able to think customer-centered.
5. Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
6. Have experience in the Middle East market, Arabic and English can be used as working languages.
岗位亮点：
1. Manage complex business operations, leading a large multi-regional agent workforce across multiple locations in the Middle East.
2. Rich opportunities for business collaboration, focus on experience, and deeply participate in the formulation and optimization of business strategies.
3. A good organizational…
招聘城市：麦纳麦
…Fulfillment, and Data teams to execute operational strategies Coordinate between 3PL partners and in-house fleets to adapt to real-time demand shocks
任职要求：
1.本科及以上学历，数据、运营、物流或供应链管理等相关专业优先
2.至少1年排班、调度、供需管理等相关经验，有骑手平台或物流经验者优先
3.熟练使用 表格、SQL 等工具，具备较强的数据分析与问题解决能力
4.良好的沟通协作能力，具备多任务处理与跨部门协同推进能力
5.对细节敏感，能在压力环境下快速做出判断与调整
1.Bachelor’s degree or above, preferably in Operations, Logistics, Data, or Supply Chain-related fields
2.1+ years of experience in scheduling, dispatch, or supply-demand operations; experience in rider platforms or logistics is a plus
3.Proficiency in SQL, and data analysis tools…
招聘城市：迪拜
…Marketing, Fulfillment, and Data teams to execute operational strategies Coordinate between 3PL partners and in-house fleets to adapt to real-time demand shocks
任职要求：
✅ 任职资格 / Requirements
本科及以上学历，数据、运营、物流或供应链管理等相关专业优先
至少1年排班、调度、供需管理等相关经验，有骑手平台或物流经验者优先
熟练使用 表格、SQL 等工具，具备较强的数据分析与问题解决能力
良好的沟通协作能力，具备多任务处理与跨部门协同推进能力
责任心强，对细节敏感，能在压力环境下快速做出判断与调整
Bachelor’s degree or above, preferably in Operations, Logistics, Data, or Supply Chain-related fields
1+ years of experience in scheduling, dispatch, or supply-demand operations; experience in rider platforms or logistics is a plus
Proficiency in SQL, and data analysis tools…
招聘城市：利雅得
…operational strategies: Build training and incentive systems to improve rider performance and reduce violations.
4.Optimize the full responsibility-assessment chain for riders: Oversee the entire process of rider accountability, control, and appeals. Improve fairness and accuracy of responsibility judgments through product capability development and model-based identification systems.
5.Collaborate with cross-functional teams: Maintain strong coordination with other departments and take a holistic view to enhance overall fulfillment service quality.
任职要求：
1、本科及以上学历，3年及以上大型互联网公司相关工作经验，有考核策略制定、体验治理工作经验优先；
2、逻辑清晰，对数据敏感，具备良好的数据洞察力和分析处理能力，具备SQL能力优先；
3、具备一定项目管理能力，以及跨团队协作能力，能高效协同多个部门协同工作；
4、英语作为工作语言；
5、可接受外派工作；
1.Education & Experience…
招聘城市：圣保罗
…various rider activities (such as holiday celebrations, award ceremonies, and team-building events) to enhance rider cohesion, and collaborate with external partners to provide riders with more value-added services;
3.Conduct data analysis and evaluation: collect and analyze data related to rider care, assess the effectiveness of care measures, and adjust and improve care strategies based on data analysis results.
任职要求：
1.Bachelor's degree or above, preferably in Human Resources, Sociology, Psychology or related fields
2.Excellent communication, coordination, and organizational skills, able to collaborate with different departments and levels. Strong data analysis and problem-solving abilities, capable of making decisions based on data
3.Responsible and empathetic, with innovative thinking and pioneering spirit
4.Native-level proficiency in Portuguese and fluent in English (listening, speaking, reading, and writing)
岗位亮点：
1.Participate in and witness the rapid development of Meituan’s global delivery business, experience fast…
招聘城市：圣保罗
…continuously improve the basic systems and product links of rider service workflow, implementation specifications and other basic systems and product links
2. Continuously improve rider service solutions, pay attention to rider experience, establish effective operation mechanisms, empower various business teams and improve their problem-solving capabilities
3. Insight, analysis, find out the pain points of riders, and work closely with the collaborative team to promote the problem to solve the problem from the source and reduce the occurrence of the problem
4. Through online and offline methods, enhance the loyalty and experience of platform riders
任职要求：
1. Have strong service awareness and excellent communication and expression skills
2. Have the ability to discover problems and actively improve, as well as strong business promotion capabilities, and propose complete optimization plans and promote the implementation of the plan to achieve results.
3. Able to collaborate or integrate internal and external resources…
招聘城市：利雅得，吉达
…management plans and supervising on-site execution.
2. Facilitate the implementation of business operations in the region, monitor daily operations, service quality, and performance metrics.
3. Collect, provide feedback on, and resolve fulfillment issues in the region, follow up on operational anomalies, and conduct experience analysis for continuous improvement.
4. Oversee the training of supervisors/riders in the region to enhance employees' overall quality and business capabilities.
5. Ensure service quality at sites within the region, analyze delivery customer complaints, implement effective measures to control complaints, and provide professional, efficient, and high-quality delivery services to enhance customer satisfaction.
任职要求：
1. Education and Experience: Bachelor's degree or higher in Logistics Management or Supply Chain Management, or at least 3 years of relevant experience in delivery operations.
2. Skills: Strong communication and coordination skills, capable of effective cross-team collaboration and communication with other departments or external entities, diligent…
招聘城市：利雅得，吉达
…management plans and supervising on-site execution.
2. Facilitate the implementation of business operations in the region, monitor daily operations, service quality, and performance metrics.
3. Collect, provide feedback on, and resolve fulfillment issues in the region, follow up on operational anomalies, and conduct experience analysis for continuous improvement.
4. Oversee the training of supervisors/riders in the region to enhance employees' overall quality and business capabilities.
5. Ensure service quality at sites within the region, analyze delivery customer complaints, implement effective measures to control complaints, and provide professional, efficient, and high-quality delivery services to enhance customer satisfaction.
任职要求：
1. Education and Experience: Bachelor's degree or higher in Logistics Management or Supply Chain Management, or at least 3 years of relevant experience in delivery operations.
2. Skills: Strong communication and coordination skills, capable of effective cross-team collaboration and communication with other departments or external entities, diligent…
招聘城市：圣保罗
…and training
4.Leverage hands-on experience with AI tools (e.g., LLM-assisted triage, automated classification) to drive adoption and improve decision consistency while reducing manual processing time across safety workflows.
任职要求：
1.Consistent risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets
2.Technical insights: deep application of LBS risk control, AI prediction, biometric recognition, and other technologies to address complex security challenges; hands-on experience applying AI/ML tools to operational safety workflows is a strong plus
3.Demonstrated ability to design, document, and implement operational SOPs — translating complex safety scenarios into structured, repeatable processes
4.Design and maintain a rider-facing safety toolkit within the app
5.Develop a real-time safety monitoring system for delivery partners in high-risk zones, leveraging Location-Based Services and historical incident data
岗位亮点：
1.Lead the…
招聘城市：科威特城
…city within Kuwait, ensuring scalability and reliable delivery services.
1、Partner Training & Operational Support:
Enhance the operational capabilities of partners through training programs and effective communication, ensuring they understand company rules, strategies, and performance expectations.
2、Relationship Building & Management:
Build and maintain strong, productive relationships with 3PL partners across Kuwait, fostering alignment with company goals and ensuring consistent operational efficiency.
3、Compliance Monitoring:
Ensure 100% compliance for all 3PL partners and their riders in Kuwait, ensuring that they meet local and operational regulatory requirements.
4、Process Optimization & Collaboration:
Work closely with product teams to optimize processes, products, and tools used by 3PL companies in Kuwait, ensuring they are streamlined and aligned with business needs.
5、Incentive & Penalty Management:
Collaborate with the operations team to design and implement reward and penalty systems for 3PL partners, driving performance toward achieving business goals like hiring targets and improving user experience.
6、Achieving Business…
