招聘城市:圣保罗
…to drive decisions
Set quality standards for AI/SIR agent outputs; run structured audits and feed results back into model improvement
Connect Policy & Safety with Risk, Operations, Anti-Fraud, Investigations, Insurance/Litigation, and Law Enforcement
Produce cross-team SOPs and adapt internal policy for external partners and BPO vendors
任职要求:
4+ years in safety operations, risk, compliance, or BPO management
Experience building training programs, calibration sessions, and SOPs at scale
Strong data analysis — able to read dashboards, spot trends, and propose actions
Experience designing incident or safety policies, severity frameworks, or classification systems
Proven cross-functional project management (Risk, Ops, Anti-Fraud, Investigations, Law Enforcement)
Continuous improvement mindset (Lean, Six Sigma, or similar)
Fluent English (written and spoken)
岗位亮点:
AI/ML exposure — labeling, taxonomy/policy design, model feedback, agent auditing
QA scoring models, uplift analysis, or audit methodology experience
Background in insurance, regulatory compliance, or law enforcement coordination
…to drive decisions
Set quality standards for AI/SIR agent outputs; run structured audits and feed results back into model improvement
Connect Policy & Safety with Risk, Operations, Anti-Fraud, Investigations, Insurance/Litigation, and Law Enforcement
Produce cross-team SOPs and adapt internal policy for external partners and BPO vendors
任职要求:
4+ years in safety operations, risk, compliance, or BPO management
Experience building training programs, calibration sessions, and SOPs at scale
Strong data analysis — able to read dashboards, spot trends, and propose actions
Experience designing incident or safety policies, severity frameworks, or classification systems
Proven cross-functional project management (Risk, Ops, Anti-Fraud, Investigations, Law Enforcement)
Continuous improvement mindset (Lean, Six Sigma, or similar)
Fluent English (written and spoken)
岗位亮点:
AI/ML exposure — labeling, taxonomy/policy design, model feedback, agent auditing
QA scoring models, uplift analysis, or audit methodology experience
Background in insurance, regulatory compliance, or law enforcement coordination